Privacy Policy

Effective Date:

1. Introduction

Welcome to Sagar Coaching Center ("we," "our," or "us"). We are an educational coaching institute located at B-49 Lajpat Nagar, Sahibabad, Ghaziabad, providing expert coaching for Classes 9 to 12 across Science, Commerce, and Humanities streams, guided by Dr. Harsh Singh.

This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of our students, parents, and website visitors. By using our services or visiting our website, you agree to the terms described in this policy.

2. Information We Collect

To deliver quality education and administrative support, we may collect the following types of information:

A. Personal Identification Information

• Student & Parent Details: Full name, age, date of birth, gender, school name, and current class/grade.
• Contact Information: Mobile phone number, WhatsApp number, and residential address.
• Academic Records: Previous exam scores, subjects enrolled in, batch assignments, test results at our institute, and attendance records.

B. Website Enquiry Data

When you fill out our enquiry or demo class booking form, we collect:

• Student name, phone number, and email address (optional).
• Batch or class of interest and any message or concern shared.

3. How We Use Your Information

The information we collect is strictly used to support the student's educational journey and our institute's administration. Specifically, we use it to:

• Process admissions and enrol students in the appropriate batch (Foundation, Topper's, Achiever's, Newton's, or Kautaliya).
• Track and monitor student academic progress, attendance, and test performance to provide feedback to parents.
• Send important alerts via SMS or WhatsApp regarding batch schedules, holidays, fee reminders, and parent-teacher communications.
• Respond to website enquiries and schedule free demo classes.
• Improve our curriculum, teaching methodology, and services based on feedback.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data to any third parties for marketing purposes. We only share information in the following limited circumstances:

• Administrative Necessity: Information may be shared internally among faculty and management strictly to support the student's education.
• Legal Obligations: We may disclose information if required by law, a court order, or requests from government or law enforcement authorities.

5. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, alteration, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

6. Children's Privacy

As we teach students from Class 9 onwards (typically aged 14 and above), we take special care when handling information about minors. Registration and enrollment for students under 18 must be completed or authorized by a parent or legal guardian. We only collect information that is necessary for the child's education.

7. Your Rights and Choices

Parents and adult students have the right to:

• Request access to the personal information we hold about the student.
• Request corrections to any inaccurate personal or contact details.
• Request deletion of their data (subject to legal and administrative requirements).

To exercise any of these rights, please contact us directly at the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Institute: Sagar Coaching Center
• Address: B-49 Lajpat Nagar, Sahibabad, Ghaziabad
• Director: Dr. Harsh Singh
• Phone: +91 82870 78768